'Fishingsims.com' are completely dedicated to total customer satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Fishingsims.com
18 Orchard Grove, Brixham, Devon TQ5 9RH United Kingdom
Phone: +44(0)7738 362 443 or +44(0)1803 850086
Email: sales@fishingsims.com
Making A Purchase To make a purchase from our store. Just click on the links under 'Caterlogue', and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling All UK orders will normally be shipped through the 'Royal Mail'. Large or heavy orders will be shipped by other couriers "City Link"
Delivery Schedule We deliver your order right away. We will normally send your order to you within 3 - 10 business days .
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges We are not VAT registered, so to not charge this to our customers.
Guarantee We guarantee your satisfaction. All of our products come with a 10 day no quibble guarantee.
Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on +44 (0) 1803 850086 or +44 07738 362 448
Privacy Policy We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm